Emergency services

Need emergency dental treatment?

Emergency dental services can include toothache, dental trauma (knocked out or fractured teeth), or facial swelling. If you need emergency dental treatment or relief of pain, please call our Emergency Support Team on  09 379 0149. They will be able to advise you on the most appropriate action, which may include a remote consultation or emergency dental appointment.

Our emergency dental practices follow strict guidelines including additional personal protective equipment (PPE) to help prevent transmission of COVID-19.

Our emergency treatment options

After phoning our Emergency Support Team, depending on your situation, you may be referred for a remote consultation with a dentist or an emergency dental treatment appointment.

1) Dentist Call-Back Remote Consultation

If you need to consult with one of our dentists remotely, the Emergency Support Team will refer you for our Dentist Call-Back service. Our on-call emergency dentist will call you back within four hours of receiving your confirmation. They will be able to discuss your symptoms with you and advise you on the most appropriate action, which may include a prescription.

2) Emergency Dental Treatment Appointment

Following your remote consultation, if you need to come into one of our practices for emergency dental treatment, the Emergency Support Team will arrange a booking for you at one of our emergency practices and explain the process and safety steps to follow, to ensure your wellbeing and that of our team. Please review the full terms and conditions below before booking an emergency appointment with us.