
We offer afterhours services and late nights on Monday till 08:00 pm, also we are open on ALL public holidays, we are open to offer same day relief of pain service on public holidays (Auckland Anniversary to New Years; Christmas and Boxing day),
If you need emergency dental treatment or relief of pain, please call our 24 hour Emergency Support Team on 09 379 0149. They will be able to advise you on the most appropriate action, which may include a remote consultation or emergency dental appointment.
Severe toothache that won’t settle
Facial swelling / abscess symptoms
Broken tooth / lost filling causing pain
Knocked-out tooth
Bleeding that won’t stop
Trauma to mouth/jaw
Emergency appointments(same-day where possible)
If you’re in pain or worried something is wrong, call 09 379 0149 as early as you can. We’ll ask a few quick questions about your symptoms and triage your situation so we can book you into the most appropriate appointment (or give you immediate advice until you’re seen).
Common urgent issues we prioritise include severe toothache, swelling/infection, broken teeth, trauma, and uncontrolled bleeding.
What to expect when you call
To help us get you the right care quickly, please be ready to tell us:
Where the pain is and how long it’s been present
Whether you have swelling, fever, or a bad taste/odour (possible infection)
If you’ve had trauma (fall, sport injury, accident)
Any medications you’re taking and relevant medical conditions
Whether you’ve had X-rays or treatment recently
After-hours & public holidays
If you need help outside our standard hours, we can arrange after-hours emergency support by prior arrangement/on-call.
When to seek urgent medical help
Dental problems can sometimes become serious. If you have rapidly increasing facial swelling, difficulty breathing or swallowing, or feel very unwell, seek urgent medical care immediately.
If you need to consult with one of our dentists remotely, the Emergency Support Team will refer you for our Dentist Call-Back service. Our on-call emergency dentist will call you back within four hours of receiving your confirmation. They will be able to discuss your symptoms with you and advise you on the most appropriate action, which may include a prescription.
Following your remote consultation, if you need to come into one of our practices for emergency dental treatment, the 24 hours Emergency Support Team will arrange a booking for you at our Auckland City clinic and explain the process and safety steps to follow, to ensure your wellbeing Appointment with us.
In the heart of Auckland CBD. We’ll take care of any toothache or gum problems.